At Arrow Limousine, we know that a safe, quality driving
experience starts with a driver whose top priority is your security. While the
safety features of your vehicle play a vital role in a quality trip, our
trusted drivers also are crucial to the safety of your trip.
We take your safety very seriously, as all of our chauffeurs
go through a rigorous testing process in the form of a defensive driving exam
and road test. Our drivers at Arrow
Limousine also have to clear a state mandated fingerprinting examination and
must have zero active points on their drivers license when we hire them! They
also take a pre-employment drug screen and are subject to ‘just cause’ testing.
At Arrow Limousine, we make sure that our drivers maintain an excellent driving
record by running a DMV abstract every 6 months to ensure our high standards.
In 2006 Arrow Limousine joined the elite TRAX Captive
Insurance Group. TRAX is a group of 40 large operators country-wide. Our
invitation to join this elite group is based on our outstanding safety record
and the features we implement in our vehicles. Since joining TRAX Arrow has
maintained the President’s Award standard winning the award 7 years running by
scoring over 90% on all criteria. Our average score the past three years has
been 99.5%. Last year our fleet traveled over 4.3 million miles and had just 3
recordable accidents. Our loss ratio(premium paid versus total losses) has
averaged only 11% since 2010.
Arrow Limousine takes great pride in our chauffeur retention
- another key component in our outstanding stats from the TRAX Captive
Insurance. The average Arrow employee has driven for the company for over six
years, about 3 times the national average. The implementation of AERs(Automatic
Event Recorders) in every vehicle since 1999 has been vital. AERs allow Human
Resource Director Paul Wiemken and Fleet Administrator Ted Caffyn to monitor
driver behavior and confirm the cause of an accident. They are able to make
recommendations to the chauffeurs based on a collective 50 years of experience.
They may suggest a medical review or complete retraining in the Smith
System depending on the video history of the chauffeur.
At Arrow Limousine, a safe driving experience starts with
the very best drivers. Count on us to deliver you to your destination in safety
and luxury. Call us today to organize your upcoming trip!